Millions of users are today posting user-generated content online, expressing their opinions on all manner of goods and services, topics and social affairs. While undoubtedly useful,user-generated content presents consumers ...
Consumers frequently rely on user-generated product reviews to guide purchasing decisions. Given the ever increasing volume of such reviews and variations in review
quality, consumers require assistance to effectively ...
User-generated content provides online consumers with a wealth of information. Given the ever-increasing quantity of available content and the lack of quality control applied to this content, there is a clear need to enhance ...