Assessing the trustworthiness of reviews is a key issue for
the maintainers of opinion sites such as TripAdvisor. In this
paper we propose a distortion criterion for assessing the impact
of methods for uncovering ...
User-generated content has dominated the web’s recent growth and today the so-called real-time web provides us with unprecedented access to the real-time opinions, views, and ratings of millions of users. For example, ...