User-generated content provides online consumers with a wealth of information. Given the ever-increasing quantity of available content and the lack of quality control applied to this content, there is a clear need to enhance ...
User-generated reviews are a common and valuable source of product information, yet little attention has been paid as to how best to present them to end-users. In this paper, we describe a classification-based recommender ...
Many online stores encourage their users to submit product or service reviews in order to guide future purchasing decisions. These reviews are often listed alongside product recommendations but, to date, limited attention ...
Millions of users are today posting user-generated content online, expressing their opinions on all manner of goods and services, topics and social affairs. While undoubtedly useful,user-generated content presents consumers ...
Assessing the trustworthiness of reviews is a key issue for
the maintainers of opinion sites such as TripAdvisor. In this
paper we propose a distortion criterion for assessing the impact
of methods for uncovering ...
Assessing the trustworthiness of reviews is a key issue for the maintainers of opinion sites such as TripAdvisor, given the rewards that can be derived from posting false or biased reviews. In this paper we present a number ...
Consumers frequently rely on user-generated product reviews to guide purchasing decisions. Given the ever increasing volume of such reviews and variations in review
quality, consumers require assistance to effectively ...
In this paper, we consider a classification-based approach to the recommendation of user-generated product reviews. In particular, we develop review ranking techniques that allow the most helpful reviews for a particular ...
Many online stores encourage their users to submit product/service reviews in order to guide future purchasing decisions. These reviews are often listed alongside product recommendations but, to date, limited attention has ...
User opinions and reviews are an important part of the modern web and all major e-commerce sites typically provide their users with the ability to provide and access customer reviews across their product catalog. Indeed ...