With the rise of user-generated content (blogs, wikis, ratings, reviews, opinions etc.) the web is evolving from a repository of content into a repository of experiences, and as it evolves there are many opportunities to ...
The so-called Social Web has helped to change the very nature of the Internet by emphasising the role of our online experiences as new forms of content and service knowledge. In this paper we describe an approach to improving ...
With the rise of user-generated content (blogs, wikis, ratings, reviews, opinions etc.) the web is evolving from a repository of content into a repository of experiences. And as it evolves there are many opportunities to ...
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